Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to deliver your order as quickly and efficiently as possible. This Shipping Policy outlines how we handle shipping and delivery via Australia Post.
Processing Time
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All orders are processed within 1–3 business days (excluding weekends and public holidays).
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You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We use Australia Post for all deliveries.
| Service | Estimated Delivery Time | Tracking |
|---|---|---|
| Standard Parcel Post | 2–8 business days (within Australia) | Yes |
| Express Post | 1–3 business days (within Australia) | Yes |
Delivery times may vary depending on your location and Australia Post’s service conditions.
Shipping Locations
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We ship to all Australian addresses, including PO Boxes and Parcel Lockers.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your parcel on the Australia Post Tracking website.
Delayed or Lost Parcels
While we strive for timely delivery, delays can occasionally occur due to unforeseen circumstances (e.g., weather events or operational issues at Australia Post). If your order is significantly delayed or marked as lost, please contact us and we will assist you in lodging an inquiry with Australia Post.
Incorrect Addresses
Please ensure all shipping details are correct at checkout. We are not responsible for parcels delayed or lost due to incorrect or incomplete shipping addresses.
Contact Us
If you have any questions about shipping or need assistance with your order, please reach out to us at contact@uwumart.com.au.